An Immersive Experience

Bath at KLAFFS Norwalk Showroom

Stroll through the KLAFFS Norwalk bath department on almost any day and you’ll find customers reclining in spa tubs, eyes closed, perhaps imagining being immersed in a hot bubble bath or turning on the jets for a soothing end-of- day massage. This behavior is highly encouraged. Try before you buy is the mantra here.

Recently a woman climbed out of a tub and said to the KLAFFS design consultant who recommended that she get into the tubs she liked, “Oh yes! This one is really comfortable for my back. The last one was too deep and the angle not quite right; a bit too straight for how I’d like to recline.”

A couple and their interior designer explored the extraordinary selection of fixtures, plumbing hardware and faucets while searching for ideas for a bathroom remodeling project.

“I bring my clients to KLAFFS,” the designer said, “because they carry so many wonderful brands that I can’t get elsewhere without going into the city. Plus, they know about the products and the technical aspects of plumbing. They keep me and my clients from making costly mistakes. I’ve trusted them for years.”

Exclusive Bath Brands

Exclusive brands can be found in specially designed galleries. They include:

Ammara Designs – Faucets, Shower, Accessories
Fantini Rubinetti – Faucets, Shower
The Galley – Sinks
Julien – Sinks, Faucets
Kallista – Total Bath
Samuel Heath – Faucets, Decorative Hardware, Accessories
THG – Total Bath

Everything for the Bath

All told, you’ll find more than 60 faucet brands. And then there are tubs, toilets, bidets, shower enclosures, shower doors, vanities, sinks, pedestals, mirrors and medicine cabinets (some with built-in TVs!), towel warmers and accessories – right down to luxurious towels and warm terry robes. The Norwalk tile and stone and lighting departments supply everything else you need. No need to look

Featured Brands Abound

You’ll find a full complement of Victoria & Albert tubs sinks and other plumbing hardware. Toilets from Toto, beautifully designed  fixtures from DXV – American Standard’s ultra-luxury line, Duravit, Dornbracht, Crosswater and many others. The spa bath brand Bain Ultra has launched new product lines exclusively at KLAFFS.

Quality a Must

You can trust that if it’s a brand KLAFFS carries, you can buy it with confidence. According to KLAFFS Bath General Manager Marcos Torres, “We hold our manufacturers to high standards and expect them to go to bat for our customers. If quality or service fall off, we move on.”

Relationships Matter

The bath department at KLAFFS Norwalk is built on relationships with some of the area’s leading bathroom design professionals. Torres notes the importance of the working collaborations they’ve established with designers, some of them ongoing for decades.

“We learn from each other,” he said. “Even though we’re often first to see the new products, our many designers show us how they put things together, let us know what’s really becoming a trend, share their clients’ expectations. They rely on us to be sure they’re specifying the right plumbing connections and the right solution for each situation. That’s what makes the relationships so valuable. They teach us about what’s visible and we teach them about what’s not visible – what’s in the wall.”

It’s About Our People

An imperative part of creating product knowledge, according to Torres, is sending staff members to spend time at manufacturers’ sites – both in the U.S. and abroad — to see first-hand how materials, processes and technologies influence function and value.

The KLAFFS Norwalk Bath Team
Top of the list of what makes the KLAFFS Norwalk bath department the best place to buy, Torres says, is its highly trained staff. Each and every one has extensive bath industry experience at KLAFFS and/or other showrooms in plumbing parts and high-end plumbing hardware – essential for everything to work right.


28 Washington Street
South Norwalk, CT 06850


Mon: 9:00 AM to 5:30 PM
Tues: 9:00 AM to 5:30 PM
Wed: 9:00 AM to 5:30 PM
Thurs: 9:00 AM to 5:30 PM
Fri: 9:00 AM to 5:30 PM
Sat: 9:00 AM to 5:30 PM
Sun: closed

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